Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Eyelensight (referred to as “we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website, https://thriftshoppers.in/ (the 'Platform').
1. Your Consent
By visiting our Platform, providing your information, or making a purchase, you expressly agree to be bound by the terms of this Privacy Policy and our Terms & Conditions. You agree to be governed by the laws of India, including those applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
International Users: Please note that we do not offer products or services outside of India. Your personal data will be primarily stored and processed in India.
2. Information We Collect
To provide you with a seamless shopping experience, we may collect the following information:
Personal Information: Name, shipping/billing address, email address, phone number, and other details you provide during registration or checkout.
Financial Information: With your explicit consent, we and our trusted payment gateway partners may collect information necessary for processing payments, such as credit/debit card details or other payment instrument information.
Transactional Information: We collect details related to your orders, including the products you purchase and transaction dates.
Behavioral Information: We may collect data on how you browse our Platform, such as your preferences and the pages you visit, to help us improve your experience.
You always have the option to not provide certain information by choosing not to use a particular service or feature.
3. How We Use Your Information
Your data helps us operate our Platform and provide our services. We use it to:
Fulfill Your Orders: Process transactions, manage shipping, and handle customer service inquiries.
Enhance Your Experience: Personalize your shopping experience and show you relevant products.
Communicate With You: Send you order confirmations, shipping updates, and (with your permission) information about new arrivals and special offers.
Improve Our Services: Analyze customer behavior to improve our website, product curation, and business operations.
Ensure Security: Protect our Platform and our customers from fraud, errors, and other criminal activity.
4. How We Share Your Information
We respect your privacy and will only share your information in the following circumstances:
With Essential Service Providers: We share necessary information with trusted third-party partners who help us run our business, such as courier companies for delivery and payment gateways for processing transactions.
For Legal Compliance: We may disclose your personal data to government or law enforcement agencies if required by law or in the good-faith belief that such disclosure is necessary to respond to legal processes.
With Your Consent: We will not share your personal information with other companies for their marketing purposes without your explicit opt-in consent.
5. Security
We are committed to protecting your information. We implement reasonable security practices and procedures, including the use of a secure server, to safeguard your personal data from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure. By using our Platform, you acknowledge the inherent risks and are responsible for keeping your account password confidential.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. You have the right to request the deletion of your account and associated data by contacting our support team.
7. Your Rights & Choices
You have the right to access, update, or correct your personal information through your account settings on the Platform. You also have the right to opt out of receiving promotional communications from us at any time.
8. Grievance Officer & Contact
For any questions, concerns, or to exercise your rights, please contact us. If you wish to withdraw your consent for us to process your data, please email our Grievance Officer with the subject line "Withdrawal of Consent".
Contact Email: shop.thriftshoppers@gmail.com
9. Changes to this Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. We will notify you of any significant changes as required by law.